Swift Desk is a Practical, Intuitive, and Affordable Cloud Based Help Desk Solution. It’s a game changer in turning ordinary user support agents from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with user issues to ensure that businesses suffer no downtime. It’s so intuitive that any new user can be up and running in under 15 minutes, it has been delivering smiles to thousands of support agents, end-users, and stakeholders alike.
Out Of The Box Performance
Chose the fastest route to solve your user support desk problems with the most essential features. Forget about all the fancy bells and whistles that add no real value. Swift Desk will be up and running, in less than one business day.
Gain Valuable Insights
With Swift Desk’s reporting and analytics, you’ll gain access to ticket insights showing you what’s the most tickets are about, the performance of your agents, to how satisfied your customers are.
Help Users Help Themselves
Add a knowledge base (FAQ), using user generated tickets to reduce the time a user spends to have their problem resolved so users get better self-service and support agents see improved work efficiency and faster ticket resolution.
Cloud Based Application
Get your help desk up and running within one business day, using the hassle-free Swift Desk’s cloud based application. All comes with a fully responsive layout that support all devices and all screen resolutions.
Better Customer Support
Thousands of users use Swift Desk software daily to track, organize and resolve customer issues. 86% of users say the integrated knowledge base (FAQ) decreased the number of their support requests significantly.
Get The Right Information
Dynamic request forms and ticket fields give support agents extra context, so they’re better prepared for the conversation and can offer more personalized user support. Customize your fields accordingly in Swift Desk.
Get Going In Minutes
It’s easy to get started. No setup or installation required with our cloud-based offering. Get everything done faster with time-saving tools like ticket views, replies, approval workflows, and automation all out-of-the-box.
Easier Than Email
Don’t lose track of a conversation with your own customers. Move the conversation from the inbox to one queue in Swift Desk so nothing falls through the cracks. Experience less back and forth and more resolved tickets.
Help customers help themselves, this is the best way to scale support with a limited staff. Save time and reduce tickets with an integrated knowledge base (FAQ). Add relevant content and manage who authors content.
You’ll Also Gain Access To The Following Bonuses Valued Over $838 Absolutely FREE…
BONUS: Application Installation & Setup ($147 Value)
You’ll get your Swift Desk installed and setup and pointed to own your domain of choice (for Custom Domain plan) within one business day of your account signup. $147 Value
BONUS: Live Video Product Training ($97 Value)
You’ll have access to live video training sessions in our members area that’ll allow you to get up and running with your swift desk install within few hours of being live instead of days or even months. $97 Value
BONUS: Templates of Canned Replies Collection ($397 Value)
You’ll have access to our templates of canned replies that we’ve crafted and perfected over the years, on how to handle your customers’ tickets, wither it’s for a conflict resolution, an apology with a win-back offer, an upsell, a thank you note for being our customer, or anything in between. Our templates of canned replies collection will surely help you get on the right track handling your customers. You’ll gain access to this collection in our members section, once you sign up. $397 Value
BONUS: Custom Background Graphic Design ($197 Value)
This feature is only available for the Custom Domain Plan, our graphic design team will present you with a selection of photo backgrounds inside the members area to pick one to use for your swift desk software background image. Our graphic designers will work on a design that features your own business logo and add it to your swift desk application. $197 Value
Swift Desk Is Full Of Features And Has Many Useful Components. Everything Is Included, No Hidden Fees.
Wither you’re a new startup or a global powerhouse, it doesn’t matter. Get all the Swift Desk features for one price. Create help desk tickets for IT, Customer Support, HR, & more, starting at $13/month. All plans require a minimum of 5 agent licenses.
Compare Swift Desk Plans:
Watch An Online Master Class
See how a help desk software helps you improve relationships with your customers and provide them with a seamless experience and receive a free gift. This training is vendor neutral and does not require you to buy Swift Desk.